Responsible Gaming

Play with enjoyment,
Stay Within Your Limits

3k99 wants you to always play safely and enjoyably. Responsible Gaming isn't just about trying to win — it's a commitment to protecting yourself and your family.

18+
Age Verification Required
24/7
Support Services
5+
Protection Tools
100%
Transparent Policy

3k99's Responsible Gaming Six Core Principles

We believe gaming should be a source of fun, not stress. These six principles will help you stay in a healthy place.

Set Limits

Set daily, weekly, or monthly deposit and betting limits. Never play beyond your budget — 3k99 helps you stay within your limits.

Time Control

Set a daily gaming time limit and take regular breaks. Playing for long stretches in one sitting increases stress. After a set period, 3k99 will send you a reminder.

Self-Exclusion Feature

If needed, you can exclude yourself from the platform for a set period. Self-exclusion options are available from 1 week up to 6 months.

Minor Protection

3k99 strictly prohibits access for anyone under 18. Accounts are only activated after KYC verification and age confirmation.

Help & Advice

If you are experiencing any issues related to gaming, our support team is always here for you. Expert advice and resource referrals are also available.

Transparent Information

The odds, payout rates, and risk details for every game are displayed clearly. There are no hidden terms or misleading information at 3k99.

What is Responsible Gaming and why does it matter?

Responsible Gaming means gaming in a way that stays enjoyable without putting you at risk of harm. It is not just about money — it is also about time, focus, and mental well-being. 3k99 treats Responsible Gaming as a top priority on its platform.

Online gaming and betting are a fun form of entertainment. However, for some people they can develop into an addiction. Many people in Bangladesh face this issue without realizing when they lost control. 3k99 wants you to stay informed and seek help when you need it.

It is often hard to tell when gaming has become a problem. That is why we have brought together all the necessary information, tools, and guidance on this page. Read through the details below carefully — they may be useful for you or someone you care about.

Keep in mind

Gaming should be for entertainment, not as a primary source of income. If you find yourself playing to chase losses, that is a serious warning sign.

Signs of Problem Gaming

Watch out for the signs below. These are common indicators of problematic gaming behavior:

  • Spending more than you can afford and going into debt.
  • Placing bigger bets to try to recover money you've lost.
  • You feel restless or irritable when you are not gaming.
  • Hiding your gaming from family and friends.
  • It is affecting your work, studies, or social life.
  • You are skipping sleep or meals to keep playing.
  • You keep trying to stop gaming but cannot.
If you notice any 3 of the signs above

Do not wait — contact the 3k99 support team or use the self-exclusion feature. Seeking professional help is not a sign of weakness; it takes real courage.

3k99's Responsible Gaming Tools

The 3k99 platform offers a range of effective tools to help you stay in control of your gaming. All tools are completely free and available to use at any time.

💰
Deposit Limit

Set your own daily, weekly, or monthly deposit cap. Decreasing your limit takes effect immediately; increasing it takes effect after 24 hours.

⏱️
Session Timer

You will receive automatic notifications after a set period of play. Easily track how long you have been playing and take timely breaks.

🛑
Self-Exclusion

Temporarily lock your account for a set period. You can choose anywhere from 1 week up to 6 months.

🔒
Account Closure

To permanently close your account, please contact support. This action cannot be undone.

📊
Gaming History

View your full betting and gaming history. Transparently track how much time and money you are spending.

🧠
Reality Check

Periodic popup notifications will remind you how long you've been playing and how much you've wagered.

Self-Assessment

Ask yourself the questions below. If you answer "yes" to most of them, it is time to review your gaming habits.

1

Did you spend more than your set budget on gaming last month?

2

Have your family or friends expressed concern about your gaming?

3

Do you feel angry or frustrated after a loss and find yourself wanting to play again straight away?

4

Do you feel restless or irritable when you stop gaming?

5

Have you ever skipped work, studies, or family responsibilities to play?

6

Have you lied to or hidden things from anyone about your gaming?

7

Have you tried to stop gaming but failed repeatedly?

Results

0–2 Yes: You're in good shape. Stay mindful. 3–4 Yes: Time to be cautious — consider setting limits. 5+ Yes: Please reach out to the support team or take a break.

How to Set Limits — Step by Step

Updating your Responsible Gaming settings on the 3k99 app or website is quick and easy. Just follow the steps below:

1
Log In

Log in and click on the profile icon.

2
Open Settings

Go to the "Responsible Gaming" menu.

3
Choose a Limit

Set deposit, time, or session limits.

4
Confirm

Save changes — they take effect immediately.

Decreasing a limit always takes effect immediately. Increasing a limit is subject to a 24-hour cooldown period — this is intentional, to prevent impulsive decisions.

Tips for building healthy gaming habits

Building a few regular habits around Responsible Gaming will keep your experience enjoyable every time:

  • Set your budget in advance: Decide how much BDT you are willing to spend before you start playing, and stick to it.
  • Accept losses as part of the game: Losing is part of gaming. Chasing losses by placing bigger bets is dangerous.
  • Take regular breaks: Take at least a 10-minute break every hour. Get up, walk around, and drink some water.
  • Never play under the influence of alcohol or drugs: A clear head leads to better decisions.
  • Keep up other hobbies: Do not let gaming be your only form of entertainment. Make time for family, friends, and other activities.
  • Don't play under stress: Using gaming as an escape from sadness, anger, or loneliness makes problems worse.
  • Keep away from children: Password-protect your device and make sure children cannot access gaming apps.

Protection of Minors

3k99 strictly prohibits anyone under 18 from opening an account or playing games. Any violation of this policy will result in permanent account closure.

Our message to parents:

  • Use a PIN or biometric lock on gaming apps on your device.
  • Do not log in to your account in front of your children.
  • Never leave your device unattended without logging out.
  • Have an open conversation with your child about the risks of online gaming.
  • Consider using parental control software if you have any concerns.
Our Commitment

Age is verified at registration, and providing a national ID or birth certificate during KYC is mandatory. Any account found to belong to a minor will be acted upon immediately.

Contact Support

Our support team is available 24 hours a day, 7 days a week for any issues.

[email protected]

Response time: 24–48 hours

Available in both Bengali and English

3k99's Commitment

  • Transparent Odds & Payout Information
  • No hidden fees or conditions
  • Your personal information is fully protected
  • Certified independent game engine and RNG verified
  • Strictly adhering to Responsible Gaming policies
🔞
18+ Only

This platform is for adults only. Access by minors is strictly prohibited.

About Responsible Gaming FAQ

After logging in, go to the "Responsible Gaming" option in the profile menu. From there, you can set deposit limits, session time, betting limits, and more individually. Decreasing a limit takes effect immediately, but increasing one requires a 24-hour waiting period.

Self-exclusion means voluntarily choosing to suspend access to your account for a set period. On 3k99, you can self-exclude for 1 week, 1 month, 3 months, or 6 months. During this time, you will not be able to log in or perform any activity on your account. Self-exclusion cannot be reversed while it is active.

Reach out to the 3k99 support team first — we'll guide you toward professional help. You can also consult a mental health professional or counselor near you. Acknowledging a problem and asking for help is the bravest step you can take.

If you suspect an account belongs to a minor, email [email protected]. We will investigate and take the necessary action. If it involves someone in your own family, contact support immediately — the account will be closed without delay.

Yes, permanent account closure is possible. Email [email protected] and submit your request. Once your identity is verified, your account will be permanently closed. This decision cannot be reversed later, so please think it through carefully.

Yes, all responsible gaming features on 3k99 are completely free. Deposit limits, session timers, self-exclusion, gaming history — there is no charge for any of it. We believe creating a safe gaming environment is our responsibility.

Play safely,
Have fun with 3k99!

Join 3k99 and play by Responsible Gaming rules. Stay within your limits, enjoy the experience, and keep yourself protected.

By registering, you confirm that you have read and agree to 3k99's Responsible Gaming policy and terms and conditions.

বাংলা